In depth
E-commerce, wired into your ERP.
Most online shops are islands. We build shops connected to your back office from the start, so stock, prices and orders stay in step with the system that runs your business, and nobody re-keys data between the two.
A shop that does not talk to your systems.
Most online shops are built as standalone shopfronts. They look the part, but they sit apart from the stock, the prices, the accounts and the order book that run the business, and the two are kept in line by hand.
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Re-keying online orders
Every web order is typed again into the back office by hand: slow, and a steady source of errors.
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Overselling stock
Stock is updated in two places and the shop still shows items that have already gone, because stock lives where the site cannot see it.
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Pricing and VAT drift
Online prices, VAT and trade rates are kept apart from the books and slowly fall out of step, and trade customers do not see their agreed rates.
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No single view
Online and offline sales sit in different systems, so nobody has one accurate picture of what has been sold and what is left to sell.
One shop. One source of truth.
Every part of the shop reads from, and writes back to, the systems you already run. The shop is a channel onto your business, not a second copy of it to maintain.
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Connected product catalogue
The shop reads the same product data as your back office: codes, descriptions, images, units, variants and pack sizes, in categories that mirror the back office. You update once and the shop reflects it, with no parallel catalogue to keep by hand.
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Live stock and availability
Stock flows from your warehouse or ERP to the shop in real time, per warehouse and location, so customers see what is genuinely available. It is designed to prevent overselling, stock edited in two places and orders you cannot fulfil, and low stock and back orders handled.
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Pricing, VAT and trade rates
Net and gross prices with correct VAT, customer-specific and trade rates, price lists and discounts, applied at checkout by the rules your back office already enforces, with multiple currencies where required.
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Orders into the back office
Each online order lands in your order pipeline as a structured record, with no re-keying, and is picked, invoiced and fulfilled like any other order, through the process your team already knows. Its status is sent back to the customer.
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Customer and trade portals
Account-based ordering for business and trade customers: logins and roles, saved baskets and reordering, order and invoice history, pricing that reflects each customer’s agreement with you, and ordering on a customer’s behalf for your sales team.
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Checkout and payments
A checkout that fits how your customers buy: card payments through established providers, on-account and credit terms for trade, delivery and collection options, and hand-off to couriers and fulfilment.
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Two-way sync with your ERP
Products, stock, prices and customers flow out to the shop; orders flow back in. The shop and the system that runs your business stay in step automatically, so the connection is the product, not an afterthought.
Built around what you already run.
We do not ask you to replace your back office to sell online. Each connection is built to fit, not forced through a generic plugin. If what runs your business is not listed, connecting to bespoke and unusual systems is the work we do.
| System | How the shop connects to it |
|---|---|
| Accounting and bookkeeping | Products, prices and orders kept in line with the books. We connect to platforms such as Sage, Xero and QuickBooks. |
| ERP and back-office systems | Whatever runs your operation, a packaged ERP or a bespoke back office, becomes the single source of truth behind the shop. |
| Warehouse and stock systems | Live stock from your warehouse or stock-management system, so availability online matches what is on the shelf. |
| Payment providers | Card and online payments through established gateways, alongside on-account terms for trade customers who buy on credit. |
| Couriers and fulfilment | Orders handed to your couriers and fulfilment workflow, with tracking and status fed back to the customer automatically. |
| Existing and legacy systems | Older line-of-business software and databases included: we integrate with what you have rather than insisting you replace it. |
The shopfront is easy. The wiring is the work.
Anyone can set up a shopfront. Most online shops stay islands because the hard part, connecting them cleanly and reliably to the systems behind the business, is what generic templates and off-the-shelf plugins avoid. That integration is our core work.
We build the shop and the connection as one piece, so the result is one connected system rather than two products taped together. Where the back office itself needs work, such as a stock layer, an order pipeline or a bespoke ERP behind it, we build that too.
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Integration first
We start from the systems you already run and design the connection first. The shop is built onto it, not bolted on afterwards.
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On-premise or UK-hosted
Where commercial data must stay on your own infrastructure, on-premise deployment is standard. Or we host it on UK infrastructure, with data kept in the United Kingdom, for organisations that prefer a managed setup.
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Maintained, not abandoned
Connected systems need to stay connected as your business changes. We build for maintainability and support the platform after launch.
Built for a client
A webshop for a distributor.
We built a webshop for a distributor, fed with products, stock and prices from the distributor’s own ordering and logistics system by a sync pipeline. It is built as a separate application from the office system, on its own server.
It takes products, stock and prices from the distributor’s own system. We apply the same pattern to your systems.
Want a shop that talks to your systems? Tell us what runs your business, and what you want to sell online.
contact@tiraverse.co.uk