Privacy Policy

Last updated: 18 February 2026

Tiraverse Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at tiraverse.co.uk and interact with our services.

We are the data controller for the personal data described in this policy. If you have any questions about how we handle your data, please contact us using the details provided below.

1. Data controller

The data controller is:

• Tiraverse Ltd
• Company Number: 17036977
• Registered in England & Wales
• Email: contact@tiraverse.co.uk

2. What personal data we collect

We collect personal data in the following ways:

2.1 Contact form submissions

When you submit our contact form, we collect:

• Your name
• Your email address
• Your company name (if provided)
• Your phone number (if provided)
• Your message

2.2 Calendly bookings

When you book a consultation through our embedded Calendly widget, Calendly collects your name, email address, and any additional information you provide during the booking process. Calendly acts as a separate data controller for this data. Please refer to Calendly’s privacy policy for details on how they process your data.

2.3 Website analytics

We use Plausible Analytics, a privacy-first analytics service based in the European Union. Plausible does not use cookies, does not collect personal data, and does not track individual visitors across websites. It collects aggregate data only, such as page views, referral sources, and browser type. No personally identifiable information is gathered through our analytics.

3. Legal basis for processing

We process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

• Consent (Article 6(1)(a)): When you submit our contact form, you consent to us processing the data you provide in order to respond to your enquiry.
• Legitimate interest (Article 6(1)(f)): We use Plausible Analytics to understand how our website is used and to improve it. This processing is based on our legitimate interest in operating and improving our website. As Plausible does not collect personal data, the impact on your privacy is minimal.

4. How we use your personal data

We use the personal data you provide to:

• Respond to your enquiries and contact form submissions
• Schedule and manage consultations booked through Calendly
• Understand how visitors use our website in aggregate (via Plausible Analytics)
• Improve our website and services

We will never sell your personal data to third parties. We will never use your data for automated decision-making or profiling.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form data: Retained for 24 months from the date of submission, after which it is securely deleted.
• Analytics data: Plausible Analytics retains aggregate, anonymised data only. No personal data is stored.

6. Third-party processors

We use the following third-party services that may process data in connection with our website:

• Plausible Analytics (EU-based) — Privacy-first, cookieless website analytics. Plausible does not process personal data.
• Calendly — Online scheduling platform used for booking consultations. Acts as a separate data controller for bookings made through its service.
• Cloudflare — Content delivery network (CDN) and security services. Cloudflare processes technical data (such as IP addresses) to deliver our website securely.

7. International data transfers

Some of our third-party processors (Calendly, Cloudflare) may transfer data outside the United Kingdom and the European Economic Area. Where such transfers occur, they are protected by appropriate safeguards, including Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO) and/or adequacy decisions.

8. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and protected by Cloudflare’s security services.

9. Your rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to erasure: You can request that we delete your personal data where there is no compelling reason for us to continue processing it.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to restriction: You can request that we restrict the processing of your personal data in certain circumstances.
• Right to object: You can object to the processing of your personal data where we are relying on a legitimate interest.
• Right to withdraw consent: Where we are relying on consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please email us at contact@tiraverse.co.uk. We will respond to your request within one month.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Information Commissioner’s Office
• Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Website: ico.org.uk

11. ICO registration

We are registered with the Information Commissioner’s Office (ICO). Our registration number is ZC094725.

12. Children’s privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

14. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: contact@tiraverse.co.uk
• Tiraverse Ltd, Company Number: 17036977, Registered in England & Wales